HELP CENTER · FAQ

Answers,
straight up.

◢ ORDERS & SHIPPING

Standard drop pieces ship within 48 hours and arrive in 3–7 business days in the US, 7–14 internationally.

Worldwide. Free shipping on US orders over $100 and international orders over $200.

Yes — within 1 hour of ordering. Email care@ihandletherock.store with your order number.

◢ ISID & CUSTOM PIECES

ISID — Identity Inside Design — replaces the dot of the i in our wordmark with your own silhouette. Every ISID piece is made for you.

ISID pieces are made-to-order in LA and ship in 7–10 business days.

ISID pieces are final sale — they're made for you. Standard pieces have 30-day returns.

◢ SIZING & FIT

True to size with an oversized cut on tees and crews. For a fitted look, size down one.

Our core line runs XS–XXL. Larger sizes drop quarterly — join the Club to be notified.

◢ TEAMS & WHOLESALE

Yes — teams of 8+ unlock wholesale pricing, custom colorways and dedicated production. Reach out via the contact page.

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